FOCUS Knowledge Base B2C
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General FAQs
Manuals & Downloads
Replacement Parts & Accessories
Replacement parts orders
Click & Collect Shop
Order Process
Payment Methods
Service & Warranty
Warranty Claims
Crash Replacement
Technical Issues
Touch-up Pens
General FAQs
Child Seats and Trailers
Component Changes
Frame Number
Maximum System Weight
Bike availability
Frame size
Maximum Tyre Width
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FOCUS Knowledge Base B2C
General FAQs
Manuals & Downloads
Replacement Parts & Accessories
Replacement parts orders
Click & Collect Shop
Order Process
Payment Methods
Service & Warranty
Warranty Claims
Crash Replacement
Technical Issues
Touch-up Pens
General FAQs
Child Seats and Trailers
Component Changes
Frame Number
Maximum System Weight
Bike availability
Frame size
Maximum Tyre Width
General FAQs
General information that's not specific to any particular bike model
Child Seats and Trailers
Can I attach a child seat or a trailer?
Component Changes
Can I change some components of my e-bike?
Frame Number
Where can I find the frame number?
Maximum System Weight
What is the maximum permissible total weight?
Bike availability
Where is the bike I want available?
Frame size
How do I find the right frame size?
Maximum Tyre Width
What is the maximum tyre width?